 
Tipping
Casino Dealers
Part
1: Casino Dealers
Casino
dealers are members of the "Service
Industry." This means that
they rely on tips for a substantial
part of their income the same as
many waiters and waitresses. Their
service however is quite different.
A waitress supplies a service by
taking your order to the cook and
delivering your food to you in a
professional and friendly manner.
Hopefully while it's still warm
and you're young enough to have
the original teeth that you walked
in with. The size of their tip is
usually a reflection of how efficiently
they preformed their duties. Many
people feel that the word TIPS is
an acronym for the phrase, "To
Insure Prompt Service."
The service a casino
dealer provides is similar in some
regards to that of the restaurant
worker. They deliver (deal) the
casino game to you. You expect this
to be done in a friendly and efficient
manner that will keep the game going
without any unnecessary delays.
Their other duties are to make change
and pay your bets when you win.
Unfortunately one of the dealer's
duties includes taking your money
when you lose.
In the movie, National
Lampoon's Vegas Vacation, there
are several hilarious scenes when
Chevy Chase encounters the blackjack
dealer from hell. This particular
dealer takes great pleasure in beating
Chase out of all his money every
time he sits down at the table.
He gloats and rubs it in whenever
he wins a hand. It makes for some
funny scenes but in reality the
majority of the dealers want the
players to win. The money you win
is not coming out of the dealer's
pockets so they would love to see
you win. They know that most players
who have a losing session are not
going to be inclined to tip them.
It's human nature
that when you are losing money at
the table you are not feeling to
benevolent. A good dealer will try
to be friendly and personable so
that the players will feel they
are having a pleasurable experience
even when they lose. Players having
fun and enjoying themselves are
more likely to leave a tip even
after a bad session.
In some casinos
the dealers gets to keep their own
tips. In other establishments they
have to pool the tips. I have found
that dealers who keep their own
tips tend to be even friendlier
than the ones who pool their tips.
I realize that this is a pretty
general statement and I am speaking
only from my personal experience.
When I encounter a friendly and
efficient dealer I will sometimes
ask if they get to keep their own
tips. If they do I tend to be a
little more generous as I know they
are receiving the full amount of
the tip they earned.
In establishments
where the tips are pooled, dealers
will sometimes put pressure on each
other to tow the line if they are
bringing in their fair share of
the tips. I had a friend who was
a dealer in one of the smaller casinos
in downtown Las Vegas. Where she
worked the dealers on each shift
pooled their tips. They had one
dealer on the shift that was surly
and very unfriendly and this was
reflected in the tips from his table.
The dealers on the shift had a "chat"
with this individual telling him
that his attitude was hurting all
of them and he better clean up his
act or perhaps go work elsewhere.
His attitude improved greatly after
talking with his co-workers.
There are several
ways you can tip a dealer if you
are inclined to do so.
Until
next time, remember:
"Luck comes and goes...Knowledge
Methods
for Tipping > Page 2
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